Emergency Towing Service Across the Lower Mainland
Emergnecy Towing
A vehicle breakdown rarely happens at a convenient time. If your car stops running, is damaged in an accident, or cannot be driven safely, Roadside Link makes it easier to arrange the right towing help without calling multiple companies.
Fast, Reliable Towing Help When You Need It Most
RoadSide Link operates a centralized towing and roadside-assistance dispatch network across the Lower Mainland. When you contact us, our dispatch team uses your location, vehicle information, service requirements, and available towing partners to help connect you with a suitable local tow truck.
One call. One dispatch network. The right towing solution for your situation.
Need emergency towing now? Call RoadSide Link at (778) 374-7115.
Emergency Towing Request
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Emergency Towing for Breakdowns, Accidents and Unexpected Vehicle Problems
When your vehicle cannot be driven safely, getting the correct equipment is just as important as getting help quickly.
Roadside Link coordinates emergency towing for many different situations, including:
How Roadside Link Emergency Towing Works
1. Tell Us Where You Are
Call RoadSide Link or submit your service request and provide your pickup location. Accurate location information helps our dispatch system identify towing providers operating near you.
2. Tell Us About Your Vehicle
Provide the year, make and model of your vehicle and briefly explain what happened.
If the vehicle has been damaged, cannot roll, cannot steer or brake, has locked wheels, is AWD, is electric, or is located somewhere with restricted access, let the dispatcher know.
These details help us determine what equipment may be required.
3. We Locate a Suitable Towing Provider
Our dispatch network communicates with local towing and roadside-assistance providers throughout the Lower Mainland.
Location is important, but we do not simply look for the closest truck. We work to locate a nearby suitable truck based on the vehicle, situation, required equipment and towing-partner availability.
4. Your Tow Is Dispatched
Once an appropriate towing provider accepts the service request, the job information is sent to the assigned operator.
Whenever possible, our dispatch team will also explain the available pricing information and estimated arrival time before confirming the service.
The Right Tow Truck for Your Vehicle
Different vehicles and towing situations require different equipment. A standard passenger vehicle may be suitable for a wheel-lift tow, while electric, AWD, lowered or accident-damaged vehicles may require flatbed transportation.
Roadside Link uses your vehicle details and towing requirements to locate a suitable provider with the equipment needed for the job. The responding operator confirms the appropriate towing method.
Emergency Towing Across the Lower Mainland
Roadside Link coordinates emergency towing and roadside assistance throughout Metro Vancouver and the Lower Mainland, connecting drivers with suitable local towing providers.
Our Service Areas
Vancouver, Burnaby, Coquitlam, Port Coquitlam, Port Moody, New Westminster, Surrey and Maple Ridge.
Service may also be available in surrounding Lower Mainland communities.
Underground & Parkade Towing
Need a tow from an underground garage or low-clearance parkade? Tell us the clearance height, parking level and access restrictions so we can locate a provider with suitable equipment.
Frequently
Asked Questions
Roadside Link accepts emergency towing and roadside-assistance requests 24 hours a day. Actual service availability depends on location, required equipment and towing-partner availability.
Arrival times depend on your location, traffic, weather, the required equipment and the availability of nearby towing providers. Our dispatch team will provide the best available ETA when arranging your service, but arrival times should be treated as estimates rather than guarantees.
The cost can depend on the vehicle type, pickup location, towing distance, required equipment, vehicle condition, access requirements and time of service. Whenever possible, available pricing information will be explained before the dispatch is confirmed.
Yes. Roadside Link can coordinate towing for electric, AWD and 4WD vehicles. Depending on the manufacturer's requirements and the condition of the vehicle, flatbed towing may be recommended.
Yes. Your vehicle can generally be transported to the repair facility, dealership, body shop, home, storage location or other appropriate destination you request.
Please provide your location, vehicle year/make/model, what happened, where you would like the vehicle transported and whether the vehicle can roll, steer and brake. Also mention any underground parking, clearance restrictions or unusual vehicle conditions.
